If you need to return an item, we make the process as simple as possible. You can easily request a return label through our customer service, so you can quickly send the item back or exchange it. We make sure it's convenient and hassle-free, so you can shop with complete confidence.

- Complete the form on our return portal .

- Label is clearly pasted on the package.

- The item(s) are packed neatly and securely in original packaging.

- The package is delivered to your local Parcelshop.

We point out that it is free to exchange an item. For returns, you as a customer pay the return shipping yourself, which is deducted from the full amount.